Simple tools to help protect yourself from online scams and suspicious calls, so you can browse, bank, and stay in touch with confidence.
Covers one device, a computer or tablet. Includes suspicious-link checking, scam-call flagging, and fake…
5 min Setup time for new usersCovers up to three devices across one household. Includes everything in Essentials plus a monthly summary…
Under 2 min Support wait time (phone)Covers up to five devices and adds priority phone support with a guaranteed callback within two hours on…
Grade 5 Alert reading levelDo I need to be good with computers to use Ember Light Thicket?
Not at all. The setup guide uses plain language and large screenshots. If you get stuck at any point, you can call our support line and someone will walk you…
Will it slow down my computer?
Ember Light Thicket is designed to run quietly in the background without affecting the speed of your computer. It uses very little processing power. If you ever…
Can it protect me from every scam?
We want to be honest about this: no tool can catch every threat, and we would never claim otherwise. What Ember Light Thicket does is give you more information…
What happens to my personal information?
Ember Light Thicket does not read your emails, messages, or documents. It checks links and phone numbers against a database of known threats. We do not sell your…
No credit card needed. Set up in five minutes. Cancel any time.
Get startedPhone scams have become more convincing over the past few years. The callers are often polite, patient, and well-prepared. They know your name. They mention your bank or your local council. They do not sound like criminals. Understanding what they are actually doing, and why it works on careful, intelligent people, is the first step to feeling more confident when an unexpected call comes in.
Read more →Phishing is the word used when someone sends you a fake email designed to look like it comes from a company or organisation you trust. The goal is usually to get you to click a link and enter your password, card number, or personal details on a fake website. The emails have become much harder to spot over the past five years, and even people who work in technology get caught out occasionally.
Read more →You are browsing a website and suddenly a large window appears. It says your computer has been infected with a serious virus. It shows a countdown. It tells you to call a number immediately or your files will be deleted. Your heart rate goes up. This is exactly what the people behind the pop-up want. Understanding what is actually happening makes the whole thing much less frightening.
Read more →Ember Light Thicket installs on your computer or tablet in about five minutes. A friendly setup guide walks you through each step in plain language. If you get stuck, our support team is one phone call away.
Once it is running, you do not need to do anything. Ember Light Thicket checks websites, emails, and calls automatically. It only speaks up when something looks suspicious, so your day is not interrupted.
When something needs your attention, you see a short message in large, easy-to-read text. It tells you exactly what to do next. No confusing codes, no alarm bells, just a calm suggestion.
Margaret Inoue spent fifteen years in network security at a mid-size software firm in Osaka before founding Ember Light Thicket in 2019. The trigger was personal: her mother, living alone in Kobe, received three scam calls in a single week. Margaret built the first prototype on a kitchen table, tested it with her mother's neighbourhood group, and rewrote it almost entirely after watching six people get stuck at step three. She holds a degree in information systems from Ritsumeikan University and spends her weekends hiking the Rokko mountain range. Her guiding principle: if your grandmother cannot use it without calling you, it is not finished yet.
Not at all. The setup guide uses plain language and large screenshots. If you get stuck at any point, you can call our support line and someone will walk you through it step by step. We have helped people who had never installed software before, and it usually takes less than ten minutes.
Ember Light Thicket is designed to run quietly in the background without affecting the speed of your computer. It uses very little processing power. If you ever notice any slowdown, call us and we will look into it with you directly.
We want to be honest about this: no tool can catch every threat, and we would never claim otherwise. What Ember Light Thicket does is give you more information and more pause at the moments when scams are most likely to succeed. It is a helpful layer of awareness, not a guarantee.
Ember Light Thicket does not read your emails, messages, or documents. It checks links and phone numbers against a database of known threats. We do not sell your data to anyone, and we never will. You can read our full privacy policy on the website.
Fill in your name, phone number, and email and we will get back to you within one business day with a straightforward answer to your question. No sales pressure.
